Frequently Asked Questions

Return Policy 57575
A prior return authorization is required and defective merchandise is subject to factory acceptance before we can issue credit or replacement.

Tracking Return or Exchanges
There are two ways to track a return: One, look in the "Order History" on your account, a return will be called a "credit memo" and can be viewed to confirm it is the correct item. Second, you can call a Fisheries Supply Representative and ask for the Warranty and Returns Department.

What is a commercial account?
A commercial account is for use by anyone purchasing products for resale or for commercial marine use i.e., Boat Dealer, Boat Repair Facility, Boat Builder, Stocking Dealer, Marine Industrial, Rigger, etc.

Benefits of a commercial account
There are many benefits to a commercial account.

They include:
Competitive pricing, quantity pricing, and other discount programs! Complete access to entire marine-related inventory Knowledgeable, experienced sales staff with personalized service Excellent fill rate Same day shipping of in stock merchandise

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